Resolved -
All services are running normally.
Oct 20, 22:02 EDT
Update -
All services are expected to be at 100% within the next 20 minutes.
Oct 20, 20:28 EDT
Update -
AWS indicates most services are operating normally. We are continuing to monitor the situation and progress. We will update on the status and ETA of Activate files as soon as possible.
Oct 20, 17:12 EDT
Update -
We are continuing to monitor for any further issues.
Oct 20, 17:12 EDT
Update -
AWS capacity appears to have been improved. Activate files are processing and, if they continue to run, we expect they will be delivered in the next 2 - 3 hours.
Oct 20, 16:43 EDT
Update -
AWS services continue to recover. Create and Audit API should be fully functional within the next 15 minutes. Activate files are expected to be delivered some time after 12 PM EST.
Oct 20, 15:34 EDT
Update -
We are continuing to monitor for any further issues.
Oct 20, 14:00 EDT
Update -
We are continuing to monitor for any further issues.
Oct 20, 14:00 EDT
Update -
AWS services continue to recover. Activate files are expected to be delivered as soon as possible.
Oct 20, 13:54 EDT
Update -
We are continuing to monitor for any further issues.
Oct 20, 12:09 EDT
Update -
We are continuing to monitor for any further issues.
Oct 20, 09:25 EDT
Update -
AWS services continue to recover. Activate files are expected to be delivered some time after 12 PM EST.
Oct 20, 09:13 EDT
Monitoring -
AWS indicates most services are operating normally. We are continuing to monitor the situation and progress. We will update on the status and ETA of Activate files as soon as possible.
Oct 20, 07:03 EDT
Update -
We are continuing to work on a fix for this issue.
Oct 20, 06:50 EDT
Identified -
The issue has been identified and a fix is being implemented.
Oct 20, 06:50 EDT
Investigating -
Due to a major AWS outage, several of our services are delayed or performing in a degraded state. We expect the issue to be fully resolved by 9 AM EST. Activate files will likely be delayed past 9 AM.
Oct 20, 06:50 EDT